Privacy Policy
At galleriagems, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from our online crochet store.
By using our website, you agree to the practices described in this policy.
* Information We Collect
When you interact with galleriagems, we may collect the following types of information:
Personal Information You Provide
When you place an order, create an account, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Shipping and billing address
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PIN code, city, and state
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Payment-related details (processed securely through payment gateways)
Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and version
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Device type
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Pages visited
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Date and time of visit
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Time spent on our website
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Referral source
This information helps us improve user experience and website performance.
* Information Collected from Third Parties
We may receive updated delivery information or order-related details from:
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Courier and logistics partners
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Payment gateway providers
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Analytics providers (such as Google Analytics)
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E-commerce platforms used to operate our store
If you log in using social media or third-party services, certain basic profile information may be shared with us based on your privacy settings.
* Cookies & Tracking Technologies
Galleriagems uses cookies and similar technologies to:
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Remember your preferences
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Improve website functionality
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Analyze website traffic
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Enhance shopping experience
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are turned off.
* How We Use Your Information
We use your information for the following purposes:
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To process and deliver your orders
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To manage your account
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To provide customer support
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To send order updates and important notifications
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To improve our website and services
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To send promotional offers (only if you have opted in)
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To prevent fraud and ensure secure transactions
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To comply with legal obligations
* Sharing of Information
We do not sell or rent your personal information.
However, we may share limited information with:
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Payment processors
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Shipping and courier partners
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IT and website service providers
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Marketing partners (only for agreed services)
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Government authorities if legally required
All third parties are expected to protect your information responsibly.
* Data Retention
We retain your personal information only as long as necessary to:
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Fulfill orders
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Maintain business records
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Comply with legal requirements
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Resolve disputes
Once no longer required, your data is securely deleted or anonymized.
* Data Security
We use reasonable administrative and technical safeguards to protect your personal information. While we strive to secure your data, no online transmission or storage method is completely secure.
* Your Rights
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request deletion of your data
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Withdraw marketing consent at any time
To exercise any of these rights, please contact us at the email provided below.
* Children’s Privacy
GemsGalleria does not knowingly collect personal information from individuals under the age of 13. If we become aware that such information has been collected, we will take immediate steps to remove it.
* External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We recommend reviewing their policies before sharing information.
* Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
We encourage you to review this page regularly.
* Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
@galleriagems
Email: contact@galleriagems.com
Phone: 8383981161
Address: Jamia Nagar, Okhla, New Delhi.